What to Expect
Hospitals know that better patient engagement, education, and high-capture PROMs collection are critical to improving patient outcomes and ensuring regulatory compliance, but achieving that consistently and efficiently is easier said than done. If your hospital's current approach is no longer sustainable, how do you effectively build internal alignment, choose the right partner, and successfully bring a new solution to your system?
Hear from the expert:
- Lauren Cerqua PT, MPT, MBA - Director of Orthopedic Service Line - St. Clair Health
In this fireside chat, Lauren Cerqua, Director Orthopedic Service Line at St. Clair Health, shares St. Clair's journey to modernize its patient engagement and PROMs strategy. From identifying upcoming challenges such as mandatory PROM-based quality measures to navigating the decision-making and vendor evaluation process and implementing a new technology platform, Lauren's experience offers a candid, behind-the-scenes look at the challenges, turning points, and lessons learned along the way.
Who Should Register?
Whether you're just beginning to explore solutions to improve patient engagement, PROMs collection, patient education or you're actively evaluating solutions or looking to change vendors, you'll leave this fireside chat with practical insights on building internal momentum, aligning stakeholders, and driving meaningful results. In this chat, there is something for everyone:
- Chief Medical Officers and Clinical Executives - Discover a practical approach to assessing and rolling out a patient engagement platform that advances quality objectives and satisfies regulatory demands, all while easing the burden on your staff.
- Leaders and Directors of Orthopedic Service Lines - Find out how health systems choose and implement patient engagement platforms to bring consistency to care delivery, fulfill reporting obligations, and accelerate the path from decision to go-live—without stretching care teams too thin.
- Directors of Quality and Quality Improvement - Explore how the right PROMs solution can streamline CMS compliance and deliver clear visibility into its impact across your organization.
- Clinical Navigators and Care Coordinators - See where patient engagement naturally fits into everyday workflows, and how digital tools cut down on manual follow-up while boosting completion rates.
- IT - Learn what truly matters in a patient engagement platform, from security and integration to rapid deployment, so you can implement smoothly with minimal disruption to other teams.
Register today to learn how to improve patient engagement, education, and PROMs collection for better patient outcomes and more efficient operations.







