By the end of 2025, it became clear that digital care and patient engagement can no longer be considered optional add-ons. They are being acknowledged as core infrastructure for healthcare delivery. Over the year, mandatory PROMs reporting for total hip and knee arthroplasty became a reality, the onerous requirements of the Transforming Episode Accountability Model (TEAM) came into view, US healthcare policy moved in a new direction, and patient expectations for high-quality care continued to rise. Meanwhile, health systems and care teams worked tirelessly to translate strategy into daily execution.
Ultimately, organizations that invested in patient engagement and enabling technologies were positioned to meet compliance requirements, reduce avoidable variation, and operate more efficiently. Those relying on disconnected tools and manual processes felt the strain.
Reflecting these realities, the content that resonated with health care leaders most in 2025 revolved around clear, practical guidance on embedding outcomes into the care journey, using patient engagement to improve quality, and building digital foundations that support performance today and in the future.
Here are the top 10 resources of 2025:
- CMS TEAM with 2025 AAHKS President Dr. Michael Meneghini: Tune in to this Q&A with 2025 AAHKS president Dr. Michael Meneghini, discussing every aspect of the Transforming Episode Accountability Model (TEAM), the next generation of VBC initiatives, and how he thinks hospitals will fare under this system. Watch the Q&A playback here.
- Driving Compliance and Accountability in Orthopedic Care: In this webinar with Dr. Jeffery Garrett, Director of Arthroplasty at ECU Health, we traced how patient fragmentation evolved, how it affects patients and providers, and how technology can now be used to combat fragmentation, elevate patient experiences, and increase patient satisfaction. Additionally, Dr. Garrett shares his advice on how care teams can successfully advocate for the deployment of technology platforms at complex health systems. Watch the webinar playback here.
- CMS PROMs Mandate: Insights from Voluntary Reporting: Featuring quality leaders, safety experts, and service line coordinators from Hartford HealthCare and Nuvance Health’s Norwalk Hospital (now a part of Northwell Health), this panel showcases real-world experience with the first voluntary reporting period of the CMS THA/TKA PRO-PM, including the challenges faced along the way and the strategies implemented to overcome them, as well as the value of digital care technologies in enabling compliance and improving care quality. Access the panel recording here.
- TEAM Bundled Payments: A Playbook for Success: A collaboration between Avant-Garde Health and Force Therapeutics, this panel outlines the essential steps hospitals must take to succeed under TEAM, including reliable cost accounting, comprehensive PROMs collection and digital patient engagement, and standardized reporting infrastructure. Hear real-world insights from key opinion leaders from Geisinger and Newton-Wellesley Hospital on advancing value-based care in different environments. Access the panel playback here.
- The Complete Guide for the CMS THA/TKA PRO-PM: Download this comprehensive guide to get answers to all your questions about the CMS THA/TKA PRO-PM, including required data elements, reporting timelines, submission process, reporting thresholds and penalties, and how to overcome common challenges. Access the guide here.
- The Complete Guide for the Transforming Episode Accountability Model (TEAM): Access this guide to answer all your questions about the mandatory TEAM episode-based alternative payment model, including information on mandatory CBSAs, episode categories, quality measures, and reconciliation. Download the guide here.
- New HOPD Requirement: The Information Transfer PRO-PM: Learn about the new information transfer patient-reported outcome-based performance measure (PRO-PM), which evaluates patient perceptions of the effectiveness of hospital communications on discharge. This measure is being mandated for hospital outpatient departments (HOPDs) and has also been added as a mandatory quality measure in the later years of the TEAM model. Read the blog here.
- Hartford HealthCare Leverages Digital Care to Transform the Patient Experience: Learn how Hartford HealthCare uses Force Therapeutics to manage thousands of episodes of care, reduce care variation, collect and report PROMs, support advanced certifications, scale navigator capacities, and more. Access the case study here.
- Force Therapeutics Reduces 30-Day Readmissions: Excess readmissions can significantly increase the likelihood of TEAM hospitals exceeding their target price, necessitating repayment to CMS. Access data from the CMS Hospital Readmission Reduction Program (HRRP) to see how Force Therapeutics helps hospitals minimize avoidable readmissions through comprehensive pre- and post-operative patient education, remote monitoring, configurable alerts, and direct communication tools. Access the case study here.
- Preparing ASCs for Growth: Efficiency and Technology for Sustained Success: As procedure volumes continue to shift toward the ASC setting, the delivery of cost-effective, high-quality patient experiences is within reach for a growing category of surgical procedures. But unique challenges require intentional and mindful strategies to ensure that procedure volumes are not increasing at the expense of the advantages that make ASCs preferable sites of service. Gain insights from nurse navigators from SCA Health and NueHealth as they discuss strategies to accommodate more procedures and utilize technology to improve care quality and maintain patient tracking throughout the episode of care. Access the webinar playback here.
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