With the US healthcare system being under immense pressure due to regulatory demands, payer comlpexity, and workforce shortages, hospitals and health systems are being forced to deliver more with less. Increasingly, having the right data at the right time is essential to well informed decision making. That's why Force Therapeutics and Redox recently came together for a podcast-style conversation to reflect on 10 years of partnership delivering seamless integration to enable effective remote patient engagement, patient-centered care, and regulatory compliance.
Our discussion focused on how the value-based care (VBC) regulatory landscape has changed in the last 10 years, and how our partnership has evolved to solve some of the most pressing challenges faced by healthcare providers and data vendors across the country. Listen in to get a firsthand look at how Redox helps Force Therapeutics streamline integration into hospital EHRs and fragmented systems of record, and how Force uses that integration to automate workflows and collect critical patient data that informs decision making and supports care quality improvement.
Watch this discussion, moderated by Redox's Nichole Wolf, to hear directly from:
- Zach Hunt - Senior Implementation and Integration Manager, Force Therapeutics
- Alex Pietz - Senior Product Manager, Redox
- Caroline Rosetti - Technical Account Manager, Redox
Modern Healthcare: Value-Based Care Must Be Data-Driven
When Redox and Force first partnered back in 2015, VBC was just beginning to gain traction. Today, it’s a dominant force shaping healthcare and driving urgent demands for interoperability.
Zach from Force shared how evolving Centers for Medicare & Medicaid Services (CMS) requirements are creating significant technical and operational challenges for providers. Programs like the Transforming Episode Accountability Model (TEAM) and mandatory total hip and knee arthroplasty (THA/TKA) Patient-Reported Outcome Performance Measure (PRO-PM) now require hospitals to collect and report granular data across the care continuum. Without seamless integration and remote patient engagement solutions, this burden often falls on already-stretched care teams.
With Redox ensuring the right data is flowing between Force and each provider’s EHR, and Force leveraging the integration to deliver automation tools to engage patients, track outcomes, and submit compliant data without adding administrative overhead, providers can focus their time on what matters: taking care of patients.
Unlocking Workflow Automation
Also discussed in this conversation was how Redox's standardized integration models, such as patient admin and surgical scheduling, support intelligent, trigger-based workflows. By leveraging Redox's scalable infrastructure and reusable connection logic, Force can bring automation value to an organization rapidly, avoiding an immense IT lift and requiring little custom code.
"Redox offers normalization to a common standard across all of the EHRs that you work with to reduce the need to spend valuable engineering time...we meet [provider organizations] where they are rather than making them conform to a really detailed spec."
Alex Peitz
Senior Product Manager, Redox
Once integrated, Force can kick off personalized remote care plans based on a patient's scheduled surgery date and keep recovery plans automatically updated in line with any changes that occur in the EHR.
This partnership doesn't only mitigate a substantial burden on IT teams; it also gives clinicians more time to focus on patients instead of data entry. Ultimately, this helps healthcare providers improve quality scores, comply with regulatory mandates, and produce happier patients, all while minimized friction for care teams.
What's Next for Redox + Force
Since September 2024, Redox has processed more than 4 million transactions for Force, and the partnership continues to expand with five new health system integrations underway. Looking ahead, Force is exploring deeper use of Redox tools like translation sets, filters, and activity logs—all part of Redox's self-service capabilities—to tailor data flows to specific customer needs. We are also actively engaging in conversations around FHIR and API-based workflows to stay ahead of the interoperability curve.
Work with Us
Redox and Force Therapeutics are committed to delivering long-term value to our partners, whether that is in delivering seamless, efficient integrations or solving for critical healthcare challenges. Watch the full conversation to learn more.
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