February 7, 2020

How Northwell Leveraged Software and Services to Achieve Growing List of Advanced Certification Sites

Given the continual shift towards value, payers and patients are continually demanding more for less, with greater emphasis on consistent quality. Because of this, many hospitals aim to earn Advanced Certification for Total Hip and Total Knee Replacement (THKR) from The Joint Commision (TJC).  The Advanced Certification recognizes hospitals with demonstrated commitment to a standardized framework for improving patient outcomes and experience and acts as the industry’s “seal of approval”, which typically fast tracks a system’s marketability to commercial payers as well as large self-insured employers. 

However, one of the biggest challenges most health systems face as they enter the process is how to efficiently collect and report on the required data elements, as well as their own self-selected hospital performance metrics. 

Case Study

From 2016 to 2019, Northwell implemented Force’s episodic care platform and consultative services across nine hospitals and three orthopedic subspecialties. By 2019, six of those hospitals earned Advanced Certification for THKR, with applications for additional hospitals planned for 2020. Force’s combination of comprehensive technology certification reporting expertise allowed Northwell to achieve success, without additional staffing.

“Our partnership with Force has been instrumental in helping our large health system of 13 joint programs provide robust, up-to-date patient and caregiver education. Additionally, the technology allows us to easily stay connected with our patients throughout their 90-day episode of care and recovery.” - Alanna Carcich, Director, Joints & Spine, Orthopaedic Service Line, Northwell Health

Download the case study to learn key strategies that were employed to achieve Advanced Certification for THKR at six of Northwell’s hospitals. 

Case Study →


About Northwell Health

Northwell Health is one of the largest integrated delivery networks in New York, and consists of 23 hospitals and serves more than 2 million patients annually. Known for its dedication to innovative patient care, Northwell achieved top-50 national rankings from the U.S. News & World Report in 32 medical specialties in 2018-- including orthopedics. Their orthopedics division, routinely recognized as a Center of Excellence delivering better outcomes at a lower cost, includes over 250 surgeons across 15 hospitals specializing in joint, spine and sports surgery and recovery.