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Optimizing Surgical Preparedness Through Patient Engagement

In the modern surgical landscape, one thing is becoming increasingly clear: patient preparedness drives better outcomes. When patients are well-informed, physically ready, and emotionally supported ahead of surgery, care teams experience fewer cancellations, shorter hospital stays, and smoother recoveries. Yet, many hospitals and ambulatory surgery centers (ASCs) still rely on disjointed, manual processes that leave patients underprepared and staff overburdened.

As the leading provider-prescribed remote patient engagement platform, Force Therapeutics transforms the preoperative experience for both patients and providers. By digitizing education, centralizing communication, and automating compliance workflows, Force ensures surgical patients are not only ready for the operating room but are also primed for a better recovery.

Why Surgical Preparedness Matters

Poor surgical preparedness costs hospitals in ways both measurable and avoidable. When patients miss key pre-op steps, care teams face preventable disruptions such as:

  • Day-of-surgery cancellations due to missed instructions or unmanaged comorbidities
  • Delayed discharges stemming from patient confusion or anxiety
  • Higher readmission rates caused by unaddressed questions or poor at-home adherence

In an environment of tightening margins and rising quality mandates, health systems cannot afford this kind of variability. Surgical preparedness and pre-surgical optimization is now a clinical and operational imperative.

Force Therapeutics’ Approach to Surgical Preparedness

Force Therapeutics empowers hospitals and ASCs to scale surgical readiness with an end-to-end patient engagement solution that activates patients early and supports them throughout their care journey.

From the moment surgery is scheduled, patients are onboarded to the Force Therapeutics platform and guided through a personalized care plan tailored to their condition, procedure, and recovery goals. This provider-prescribed digital journey includes:

  • Preoperative education modules based on gold-standard clinical guidelines
  • Daily tasks and milestone tracking to promote accountability
  • On-demand and prescribed physical therapy videos for prehabilitation and early mobilization
  • Two-way communication with care teams for real-time support and triage

The result is a consistently delivered, clinically validated experience that improves patient confidence and compliance. According to our data, more than 90% of patients using Force Therapeutics report feeling prepared for surgery, leading to fewer avoidable complications and improved recovery outcomes.

Personalized Support for Overstretched Care Teams

Patient preparedness doesn’t happen in isolation. It requires timely and thorough education, proactive monitoring, and responsive communication, all of which place strain on nursing and navigator teams when handled manually.

In addition to tracking patient performance and status through pre-operative patient-reported outcome measures (PROMs) and prehab exercises, Force alleviates this burden by automating repetitive administrative tasks like PROM collection, education delivery, and patient follow-ups. Care teams can then focus their attention on high-risk cases or complex scenarios that require in-person intervention.

Here’s how Force supports staff efficiency and clinical actionability:

  • Automating pre- and post-op PROMs collection to support CMS compliance
  • Integrating with EHRs to synchronize patient data and reduce duplicative work
  • Offering real-time dashboards and patient engagement analytics to identify at-risk and underperforming patients
  • Enabling bi-directional multimedia communication for efficient remote triage

In fact, providers using Force report saving up to 8 hours a week per care team member while improving patient satisfaction and clinical performance.

Proven Results, Across the Surgical Continuum

Force Therapeutics isn’t just another patient engagement tool. It’s a full-service platform grounded in clinical science and supported by dedicated experts in musculoskeletal care. Hospitals and ASCs that implement Force consistently report measurable improvements in both outcomes and efficiency:

  • 26% reduction in 90-day readmissions
  • 30% reduction in hospital length of stay
  • 97% of patients discharged to home
  • 89% average patient opt-in rate
  • 100% provider satisfaction with platform support

These outcomes are not hypothetical. They reflect real-world results from leading health systems across the country.

Aligning with Today’s Mandates and Tomorrow’s Care Models

With Centers for Medicare & Medicaid Services (CMS) mandates like the total hip arthroplasty and total knee arthroplasty patient-reported outcome - performance measure (THA/TKA PRO-PM) and the Transforming Episode Accountability Model (TEAM) accelerating the transition to value-based care, hospitals need solutions that drive both quality and compliance. Force is uniquely equipped to help organizations exceed these requirements by standardizing digital pre-op workflows, improving PROMs collection rates, and reducing high-cost events like readmissions and SNF discharges.

As such, surgical preparedness is no longer a nice-to-have. It’s a key determinant of surgical success, patient satisfaction, and organizational performance. With Force Therapeutics, hospitals and ASCs gain a digital partner that supports patients, empowers providers, and delivers measurable improvements across the board.

See how Force can help your organization optimize surgical episodes from start to finish. Schedule a demo today:

Join thousands of healthcare executives, orthopedic surgeons, and care team members who trust Force as their digital care partner.

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