As surgical care becomes more complex and value-based payment models take root, healthcare organizations are under increasing pressure to manage patient outcomes while reducing costs. Risk stratification has become a cornerstone of surgical episode management, but identifying risk is only the first step.
To truly improve outcomes and efficiency, health systems need a way to not just flag risk but translate it into tailored, timely, and proactive care delivery. Force Therapeutics makes that possible.
Force Therapeutics is the leading provider-prescribed patient engagement platform for orthopedic and musculoskeletal (MSK) surgical episodes. By delivering intelligent, risk-stratified care pathways and automating engagement across the surgical journey, Force helps hospitals and ambulatory surgery centers (ASCs) drive high-quality outcomes across all patient risk profiles, while maximizing operational efficiency and compliance.
Why Risk Stratification Matters in Surgical Care
Every surgical patient brings a unique set of risk factors: comorbidities, social determinants of health, psychological readiness, and adherence likelihood. Left unmanaged, these variables can increase the likelihood of adverse events, readmissions, and longer lengths of stay. But risk stratification is only valuable if it leads to real-time, responsive action.
That’s where Force excels. The platform uses structured clinical data, custom intake protocols, and dynamic recovery plans to help providers stratify patients into appropriate care cohorts, deliver personalized care protocols automatically to each patient, and monitor risk factors longitudinally throughout the episode.
By enabling hospitals to standardize care quality and personalize care delivery, providers can ensure that high-risk patients receive the extra support they need while giving providers the confidence and visibility to know lower-risk patients are recovering as expected.
Can Providers Deliver Risk-Adjusted Care Pathways Digitally?
By transforming the traditional one-size-fits-all approach to surgical care with intelligent automation and clinically validated content from Force Therapeutics, care teams can design and deploy digital care plans by selecting resources from Force's gold-standard education library or by customizing with their own educational materials. These care plans are personalized, and delivery is tailored based on patient risk level, procedure type, and institutional best practices, all within a centralized, scalable platform.
For high-risk patients, this means more touchpoints, real-time escalation workflows, and advanced monitoring. For lower-risk patients, the platform provides autonomy with automated delivery of structured remote education, exercise instructions and video content, and self-assessments that maintain engagement and accountability.
“I am pleased with this opportunity to keep track of my improvement and the help with care instructions and exercises. That would be my reason to recommend this website to anyone having surgery who has access to it.”
Patient, Age 69, CT
The result is a dynamic, risk-adjusted care model that improves clinical outcomes while reducing unnecessary resource utilization.
The Force Advantage: Scalable Digital Support for High-Risk Patients
What is appropriate for some patients may not be for others. Force supports providers in reducing variability in care delivery by standardizing care pathways based on risk profile, and escalating red flags directly to care teams when patients are underperforming, experiencing higher than expected pain, or having a difficult time completing their exercises. The platform helps prevent common drivers of cost and readmission by ensuring high-risk patients are actively and quickly managed across key touchpoints throughout the episode.
Hospitals and ASCs using Force benefit from:
- Preoperative patient education that sets expectations and builds confidence
- Automated tasks and triage workflows to flag issues early so care teams can intervene appropriately
- Multimedia recovery plans that match the clinical protocol with the patient’s health status and risk profile
- Real-time patient communication including wound image uploads and secure messaging to answer questions quickly and prevent unnecessary ED visits
This approach has been shown to reduce readmissions, cut average lengths of stay, and maintain unparalleled discharge-to-home rates.
“Force is exceptionally helpful and information passed on for pre and post surgery brings all suggestions, messages and exercises easily retrievable. The pre surgery classes are very informative as to what to expect during the surgery process. The staff that I interacted with were polite, professional and knowledgeable.”
Patient, Age 71, CT
Low-Risk Patients Also Deserve High-Quality Engagement
Low-risk doesn’t mean low-touch. It means the right touch at the right time. Even patients with low-risk profiles benefit from structured digital care, and Force ensures that every patient receives evidence-based, engaging content that improves surgical preparedness and supports their personal recovery goals.
- 90% of patients using Force report feeling prepared for surgery
- 89% of patients opt in to the patient engagement platform, with sustained engagement through pre-op to full recovery
- 84% of hospitals using Force are on track for compliance with Centers for Medicare & Medicaid Services (CMS) requirements for 1-year matched patient-reported outcome measures (PROMs)
By reducing unnecessary in-person visits and enabling remote monitoring, Force gives providers confidence in each patient's progress without overextending resources.
Closing the Loop with Data and Outcomes
Force not only stratifies risk and activates care but also closes the feedback loop with robust outcomes collection and data analytics. Hospitals and ASCs use Force to measure and improve:
- Patient-reported outcome measures (PROMs) across the surgical journey
- Engagement and adherence trends by risk cohort
- Cost-driving events like readmissions, SNF discharges, and extended lengths of stay
With this data, organizations can refine care pathways, collect and submit care quality metrics, and meet CMS mandates like the total hip arthroplasty and total knee arthroplasty patient-reported outcome - performance measure (THA/TKA PRO-PM) and the upcoming Transforming Episode Accountability Model (TEAM).
Why Leading Health Systems Choose Force
Force Therapeutics isn’t just a platform; it’s a strategic partner. Every client is supported by a dedicated team of clinical, operational, and data experts who help optimize workflows, deliver insights, and align care with quality benchmarks. Force Therapeutics excels particularly where generic patient engagement tools fall short: tailoring the patient experience to clinical nuance, surgical workflows, and hospital-specific goals while never losing the human touch.
As hospitals continue to face staffing shortages, rising costs, and quality-linked reimbursement pressures, risk stratification will remain essential. But without an intelligent system to act on that risk, care teams are left guessing.
Force Therapeutics transforms risk awareness into action. By integrating digital care plans, PROs, and data-driven workflows into one cohesive platform, Force helps hospitals and ASCs deliver better care at scale, regardless of complexity.
