What is the Force Therapeutics platform?
Force Therapeutics is an episode-based digital care management platform that helps hospitals and health systems deliver high-quality, efficient, and patient-centered care.
Built to support the full surgical episode, from pre-operative preparation through post-operative recovery, the platform integrates digital patient education, personalized care plans, and automated data collection into one streamlined solution. By combining evidence-based clinical pathways with robust data analytics and seamless EHR integration, Force Therapeutics drives better outcomes, operational efficiency, and regulatory compliance.
How does Force Therapeutics improve patient engagement?
Force Therapeutics transforms patient engagement by replacing traditional paper packets and phone calls with interactive, digital-first care experiences.
- Automated, Personalized Education: Patients receive tailored, clinically validated education and exercise videos based on procedure type, risk profile, and recovery progress.
- Digital Patient Navigation: Personalized checklists and reminders help patients stay on track with appointments, exercises, and pre-surgical tasks.
- Goal Setting and Progress Tracking: Built-in motivational features, including awards and gamification features, encourage adherence and self-management, resulting in higher satisfaction and improved outcomes.
- Two-Way Communication: Patients can message care teams directly, fostering trust and timely intervention.
This continuous engagement ensures patients are informed, confident, and active participants in their recovery journey.
What are the key features of the Force Therapeutics platform?
Force Therapeutics offers a comprehensive suite of digital tools designed to optimize both clinical and operational workflows:
- Automated Patient Education & Personalized Protocols: Delivers procedure-specific content, custom videos, exercises, and instructions, to ensure every patient receives timely, relevant, and consistent guidance.
- Integrated Patient-Reported Outcomes Measures (PROMs) Collection: Automates the collection and reporting of PROMs to meet CMS and quality program requirements efficiently. The platform not only bolsters and tracks PROMs completion but also provides submission support to ensure accurate, timely reporting, reducing administrative burden and minimizing manual data entry errors.
- Virtual Physical Therapy and Rehab: Gold-standard virtual physical therapy videos and instructions, tailored to fit procedure-specific recovery pathways, help select patients avoid costly and time-consuming formal physical therapy where medically appropriate. Organizations utilizing Force Therapeutics can also upload their own rehab content for more personalized and targeted recovery.
- Personalized Task Checklists: Guides patients through each stage of their surgical journey, ensuring no step is missed, from pre-op preparation to post-op milestones.
- Remote Therapeutic Monitoring (RTM): Tracks patient adherence and recovery progress, enabling efficient billing for RTM CPT codes and unlocking new revenue streams.
- Seamless EHR Interoperability: Integrates with major EHR systems such as Epic, Cerner, Medictech, NextGen, and others to ensure smooth data exchange, reducing duplicate documentation and manual entry.
- Real-Time Data & Analytics: Provides dashboards and performance insights to identify trends, optimize care pathways, and uncover cost-saving opportunities.
How does the platform support pre-operative care?
Force Therapeutics prepares patients for surgery with structured, evidence-based pre-operative programs designed to optimize readiness and reduce complications. Key features include:
- Pre-Operative Education: Tailored, procedure-specific videos, exercises, and instructional content to ensure patients understand what to expect.
- Optimization: Guidance on preparation, lab work, and conditioning to minimize late-stage cancellations and improve surgical outcomes.
- Task Management: Digital checklists and reminders help patients complete necessary pre-op milestones on time.
- Baseline PROMs: Patients are prompted to complete all of their required pre-surgical outcome surveys, ensuring baseline measures are captured, which supports compliance and enables patients to see their progress.
This proactive approach ensures patients arrive at surgery informed, prepared, and confident.
How does the platform support post-operative care?
After surgery, Force Therapeutics provides structured, continuous support to promote recovery and prevent complications. Key features include:
- Video-Based Care Plans: Step-by-step recovery instructions, exercises, educational content, and virtual physical therapy tailored to the patient’s procedure and progress.
- Remote Monitoring: Clinicians can track recovery, adherence, and symptoms in real-time, enabling early interventions when needed.
- Automated PROMs Collection: Post-surgical outcomes are captured seamlessly through automated digital prompts, ensuring compliance with reporting requirements and providing data-driven insights for continuous improvement.
- Direct Messaging: Secure two-way communication between patients and care teams allows for timely feedback, symptom reporting, and personalized support, which reduces patient anxiety and enables rapid response to serious issues.
- Patient Engagement: Goal orientation, progress tracking, and messaging tools encourage adherence and foster communication between patients and care teams.
This digital post-operative care model ensures comprehensive follow-up, reduces care lapses, and supports safe and efficient recovery at home.
How do these features add value to hospitals and health systems?
Force Therapeutics delivers measurable benefits across multiple operational and clinical dimensions:
- Operational Efficiency: Automates patient communications, data collection, and outcome reporting, freeing clinical staff from time-consuming manual tasks and reducing phone calls by up to 80%.
- Improved Patient Outcomes: Risk-stratified care pathways, continuous monitoring, and proactive interventions help reduce readmissions, complications, and length of stay.
- Regulatory Compliance: Automates PROMs collection and reporting to align with CMS and other value-based care requirements.
- Customization & Flexibility: Adaptable workflows allow each organization to configure the platform to their specific service lines, staffing models, and quality initiatives.
- Revenue Enablement: RTM capabilities open new billing opportunities while improving patient adherence and clinical oversight.
How does Force Therapeutics ensure data security and compliance?
Protecting patient information is a top priority for Force Therapeutics. The platform is built with enterprise-grade security and rigorous compliance standards to safeguard sensitive health data across every interaction.
- HIPAA-Compliant Infrastructure: All data handling, storage, and transmission processes meet or exceed HIPAA requirements to protect patient privacy and maintain the confidentiality of protected health information (PHI).
- SOC 2 Certification: Force Therapeutics undergoes regular independent audits to validate the security, availability, and integrity of its systems. SOC 2 certification demonstrates the platform’s adherence to industry-leading security and operational controls.
Data Encryption: Patient data is encrypted both in transit and at rest using advanced encryption standards to prevent unauthorized access. - Access Controls & Audit Logging: Granular permissions, role-based access, and comprehensive audit trails ensure that only authorized users can view or modify data.
- Secure Integrations: All EHR and third-party integrations are managed through secure APIs and compliant data exchange protocols.
By maintaining the highest standards of data protection and transparency, Force Therapeutics provides healthcare organizations with confidence that their clinical and patient information remains secure, private, and compliant at all times.
What makes Force Therapeutics stand out?
Force Therapeutics differentiates itself through its episode-based, data-driven approach and proven clinical impact.
Unlike generic patient engagement tools, Force is built specifically for surgical episodes and integrates tightly with hospital workflows and EHR systems. Its combination of truly personalized education, automated PROMs, RTM capabilities, and advanced analytics provides a seamless continuum of care—before, during, and after surgery.
With over 15 years of validated outcomes and 165+ peer-reviewed research publications, Force Therapeutics has demonstrated measurable reductions in readmissions, improved patient satisfaction, and significant operational time savings, making it a trusted partner to leading health systems nationwide. In addition, Force is a proud participant of the American Association of Orthopaedic Surgeons (AAOS) Patient-Reported Outcome Measures (PROMs) Vendor Program, underscoring our commitment to facilitate hospitals’ ability to implement and utilize PROMs at the point of care.
Beyond technology, Force Therapeutics offers exceptional clinical support; each client is assigned a dedicated team of clinical experts and implementation specialists who work alongside care teams to ensure ongoing success from day 1. This includes continuous training, workflow optimizations, and data-driven performance reviews with proactive guidance and best-in-class recommendations, ensuring optimized outcomes long after your go-live date.
Can Force Therapeutics be customized for different types of healthcare organizations?
Yes. Force Therapeutics is designed to adapt to each organization’s needs. Hospitals and health systems can:
- Configure care pathways and education content by procedure or specialty.
- Tailor workflows to match existing staffing models and communication preferences.
- Integrate with their EHR for automated data exchange and compliance reporting.
- Adjust patient engagement strategies based on performance metrics and evolving quality mandates.
This adaptability ensures a seamless fit across diverse clinical settings, from academic medical centers to community hospitals and ambulatory surgery centers (ASCs).
What are some common use cases for Force Therapeutics?
- Surgical Episode Management: Pre- and post-operative optimization for orthopedics, cardiology, spine, and other specialties.
- Patient Engagement & Navigation: Digital education and milestone tracking for enhanced adherence and satisfaction.
- Regulatory Reporting: Automated PROMs collection for CMS programs such as TEAM or BPCI-A.
- Data-Driven Quality Improvement: Continuous feedback loops to identify care variation and inform strategic decisions.
- Remote Monitoring & Revenue Optimization: RTM tracking and billing to support both care quality and financial sustainability.
What orthopedic procedures does Force Therapeutics support?
While configurable and customizable for a variety of service lines, Force Therapeutics was originally built in partnership with leading orthopedic programs and continues to be the patient engagement and digital care management platform of choice for musculoskeletal service lines nationwide. The platform supports a wide range of orthopedic procedures, including:
- Total Hip Arthroplasty
- Total Knee Arthroplasty
- Total Shoulder Arthroplasty
- Total Ankle Arthroplasty
- Spinal Fusions
- And more!
Who uses the Force Therapeutics platform?
Force Therapeutics is trusted by a wide range of clinical, operational, and administrative leaders across hospitals, health systems, and ambulatory surgery centers. Each user benefits from the platform’s ability to align patient engagement, quality outcomes, and financial performance under one unified digital framework.
- Quality leadership
- Directors of Orthopedic and Non-Orthopedic Service Lines
- VPs of Surgical Services
- Navigators and Care Coordinators
- Surgeons
- Population Health and Value-Based Care Leaders
What do patients say about Force?
“I can get any answers to any questions answered very quickly. I love having all the exercises with videos with people demonstrating them. There are a lot of care instructions. I can send videos and pics of anything with my knee…or video exercises to see if doing them correctly. If I can’t do an exercise, PT knows. A lot of info. I look at it several times a day. I feel very connected to them! Love it.”
–Patient, Age 72
“It has been such a helpful guide for both pre and post op. Contains helpful information and I feel supported throughout the process. The app often gives answers to questions just as they seem to arise in my thoughts. Everything is well explained in the videos.”
–Patient, Age 59
“Force is exceptionally helpful and information passed on for pre and post surgery brings all suggestions, messages and exercises easily retrievable. The pre surgery classes are very informative as to what to expect during the surgery process. The staff that I interacted with were polite, professional and knowledgeable.”
–Patient, Age 71
What do providers say about Force?
“When I first saw our quarterly reports, I didn't believe the numbers could be right. 96% of our patients take the time to complete a one-year postoperative outcome assessment via the Force platform. That compliance rate is just off the charts.”
–CEO of Large Health System
"You have to collect PROMs [to succeed in value-based care], and of course you all do that better than anybody else. I mean, Force Therapeutics has been a pioneer and leader in collecting PROMs, and now it's mandatory for CMS patients."
–CEO of ASC Group and Orthopedic Society Leader
"The advantage of Force over the EHR is huge…I would say my time back is the biggest advantage. I am patient-facing. I love to spend time with the patients, being on the floors. So not having to sit and manually collect these surveys has been incredible, and giving me my time and workflow back. And I can put some more effort towards improving our program with new projects and enhancements."
–Total Joint Coordinator at Academic Medical Center
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